About the Help and Feedback category

Welcome to Help and Feedback :slight_smile:

If you have a general question or feedback about our work, post here. There are two sub-categories as well.

We provide information about known bugs and interruptions in the service updates category.

If you have an idea for technical or service improvement, you can post it to the Product ideas sub-category. If you don’t have an idea of your own - you can also vote and comment on other people’s ideas too. This helps us to prioritise our work.

If you’d like to respond to a particular story we published you should probably comment on it directly. If you have an idea for a new story or a fact check, you should post it in Story Ideas.

If you’d prefer to contact us privately, you can do that form this page: Contact The Ferret | Investigative Journalism Platform