This post from Josh Stearns is pretty interesting, as it thinks about the practical things that journalists can do to boost trust in their work.
This erosion in trust has real implications for journalism’s role in democracy, its sustainability and its ability to be an anchor for truth in a sea of misinformation. While social media and human psychology played an undeniable role in the spread of misinformation during this year, the ongoing erosion of trust in journalism created a fertile ground for it to take root.
Now we find ourselves in a negative feedback loop that is being strategically and purposefully reinforced by those who stand to gain from spreading doubt and uncertainty.
Research from the Pew Research Center for Journalism has repeatedly found that people have a hunger for relevant, meaningful news but that they are often dissatisfied with the media they have. At a time when the press may be facing unprecedented threats – both political and financial – closing this trust gap has to be a priority.
It touches on a number of issues that we’re already actively considering at The Ferret, including transparency and solutions journalism.